> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wisepilot.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbox

> A unified priority-sorted feed merging work items and opportunities with contextual action buttons and AI-powered automation.

The Inbox is your single action feed for everything that needs attention. Work items (things to fix) and content opportunities (things to create) are merged into one priority-sorted list with clear, contextual action buttons.

Navigate to **Content > Inbox** in the sidebar.

## Two Tabs

### Action Feed

The main feed showing all actionable items sorted by priority. Each card has:

* **Urgency band** — colored left edge indicating priority (red = urgent, amber = important, blue = moderate, gray = low)
* **Nature chip** — "Fix" (red) for remediation tasks or "Create" (blue) for new content
* **Hero metric** — one prominent, label-specific metric (e.g., "↓ 40% traffic", "\$450 wasted", "320 searches/mo")
* **Primary action button** — contextual action like "Rewrite page", "Set up CTAs", or "Create blog post"
* **AI sparkle button** — dispatches an AI runner to handle the item autonomously

### Sources

Content listener subscriptions for external source monitoring (Reddit, YouTube, RSS, Google News, Google Search). Items discovered here flow into the Action Feed as opportunities.

## View Modes

Use the **group/flat toggle** button at the top of the feed to switch between:

* **Grouped view** (default) — items from the same AI runner run appear together in a Run Group card
* **Flat view** — all items displayed individually as standard cards, ignoring run grouping

## Run Groups

When an AI runner produces multiple items in a single run, they appear grouped together in the feed as a **Run Group**. Each group shows:

* **Runner name and role badge** in the group header
* **Item count** and urgency band based on the highest-priority item
* **Expandable items list** with compact action rows, connected by a left border
* **Inline expand** on each item row to reveal the hero metric without leaving the group
* **Snooze dropdown** on each item (1 hour, 1 day, 1 week, 1 month)
* **Footer** with token usage, estimated cost, and bulk approve-all / dismiss buttons

If a runner run produced only a single item, it appears as a standard card in the feed rather than a one-item group.

This makes it easy to review all outputs from a single runner execution together and take action on the batch.

## Filters

* **Status pills** — Open (default), Resolved (approved + dismissed), Staged. Pills with zero counts are hidden automatically.
* **Nature filter** — All, Fix, Create
* **Asset type dropdown** — Filter by entity type (e.g. CTA, Blog, Ad Creative) using a dropdown selector when items have been tagged by the producing runner

## AI Dispatch

Click the sparkle button on any card to let AI handle it:

1. The card shows a "processing" state with a pulsing indicator
2. An AI runner executes the task in the background
3. When complete, the card transitions to a "review" state
4. Review the output, then accept (resolves the item) or reject (returns to open)

<Info>
  AI dispatch requires Editor role or above. The system automatically selects the right runner based on the item type and label.
</Info>

## Work on This in Chat

Each card includes a chat button that opens **Workspace Chat** with the item's full context pre-loaded. Instead of navigating to separate pages, you can resolve the item entirely through conversation.

When you click this button:

* A structured message is automatically sent to the chat with three parts:
  * **Intent** — what action to take (edit, create, review, optimize)
  * **Insight** — the AI runner's analysis of why this item needs attention
  * **Key data** — curated performance metrics relevant to the item (not a raw data dump)
* A **Goal Bar** appears tracking your progress through the asset's lifecycle phases
* Steps auto-advance as you complete them — the AI detects when each phase is done
* Relevant skills are automatically attached based on the current step

<Tip>
  For content opportunities that reference an existing asset (like a blog that needs refreshing), the chat now loads the existing entity directly — you don't need to find it manually.
</Tip>

This is the fastest way to go from "something needs attention" to "done" without leaving the chat. See [Workspace Chat — Goal-Driven Mode](/content-creation/workspace-chat#goal-driven-mode) for details on lifecycle tracking.

## Card Actions

### Overflow Menu

Click the three-dot menu on any card for:

* **Snooze** — Hide the item with presets (1 hour, 1 day, 1 week, 1 month)
* **Dismiss** — Remove the item permanently

### Primary Action

Each card's primary button navigates you to the right place to take manual action:

| Item Type       | What it does                                      |
| --------------- | ------------------------------------------------- |
| Content leak    | Opens the entity page with conversion context     |
| Traffic drop    | Opens the content performance page                |
| Tracking gap    | Opens the relevant configuration page             |
| SEO opportunity | Opens the content acceptance panel with pre-fills |
| Ad opportunity  | Opens the ads editor                              |

## Item Types

### Fix Items (Work Items)

| Label                   | What It Means                                                                           |
| ----------------------- | --------------------------------------------------------------------------------------- |
| **Content Leak**        | A page is getting traffic but losing conversions — visitors leave without taking action |
| **Traffic Drop**        | Significant decline in traffic or engagement on an existing page                        |
| **Tracking Gap**        | Missing CTA tracking, form attribution, or conversion setup                             |
| **Missed Question**     | Your audience is asking questions you haven't covered yet                               |
| **Winner Pattern**      | A messaging pattern that performed well and should be reused                            |
| **Next Best Bet**       | A promising content angle based on competitor and keyword gaps                          |
| **Learning Check**      | A previously confirmed pattern may be weakening — needs validation                      |
| **Learning Ready**      | A pattern has won enough tests to be promoted to a confirmed learning                   |
| **Revision Review**     | An AI-generated revision is ready for human review before applying                      |
| **Optimization Signal** | Performance analysis detected an improvement opportunity                                |

### Create Items (Opportunities)

| Source                  | What It Means                                              |
| ----------------------- | ---------------------------------------------------------- |
| **SEO**                 | Keyword or topic gap discovered via search intelligence    |
| **Google Ads**          | Ad copy or landing page improvement based on campaign data |
| **Content Performance** | Existing content that could be refreshed or expanded       |
| **Content Listener**    | External content discovered via Reddit, YouTube, RSS, etc. |

## Priority Scoring

Items are sorted by a computed priority score. The urgency band provides a visual indicator:

| Urgency   | Score Range | Color |
| --------- | ----------- | ----- |
| Urgent    | > 2.0       | Red   |
| Important | 1.0 – 2.0   | Amber |
| Moderate  | 0.5 – 1.0   | Blue  |
| Low       | \< 0.5      | Gray  |