The Inbox is your single action feed for everything that needs attention. Work items (things to fix) and content opportunities (things to create) are merged into one priority-sorted list with clear, contextual action buttons.
Navigate to Content > Inbox in the sidebar.
Two Tabs
Action Feed
The main feed showing all actionable items sorted by priority. Each card has:
- Urgency band — colored left edge indicating priority (red = urgent, amber = important, blue = moderate, gray = low)
- Nature chip — “Fix” (red) for remediation tasks or “Create” (blue) for new content
- Hero metric — one prominent, label-specific metric (e.g., ”↓ 40% traffic”, “$450 wasted”, “320 searches/mo”)
- Primary action button — contextual action like “Rewrite page”, “Set up CTAs”, or “Create blog post”
- AI sparkle button — dispatches an AI runner to handle the item autonomously
Sources
Content listener subscriptions for external source monitoring (Reddit, YouTube, RSS, Google News, Google Search). Items discovered here flow into the Action Feed as opportunities.
View Modes
Use the group/flat toggle button at the top of the feed to switch between:
- Grouped view (default) — items from the same AI runner run appear together in a Run Group card
- Flat view — all items displayed individually as standard cards, ignoring run grouping
Run Groups
When an AI runner produces multiple items in a single run, they appear grouped together in the feed as a Run Group. Each group shows:
- Runner name and role badge in the group header
- Item count and urgency band based on the highest-priority item
- Expandable items list with compact action rows, connected by a left border
- Inline expand on each item row to reveal the hero metric without leaving the group
- Snooze dropdown on each item (1 hour, 1 day, 1 week, 1 month)
- Footer with token usage, estimated cost, and bulk approve-all / dismiss buttons
If a runner run produced only a single item, it appears as a standard card in the feed rather than a one-item group.
This makes it easy to review all outputs from a single runner execution together and take action on the batch.
Filters
- Status pills — Open (default), Resolved (approved + dismissed), Staged. Pills with zero counts are hidden automatically.
- Nature filter — All, Fix, Create
- Asset type dropdown — Filter by entity type (e.g. CTA, Blog, Ad Creative) using a dropdown selector when items have been tagged by the producing runner
AI Dispatch
Click the sparkle button on any card to let AI handle it:
- The card shows a “processing” state with a pulsing indicator
- An AI runner executes the task in the background
- When complete, the card transitions to a “review” state
- Review the output, then accept (resolves the item) or reject (returns to open)
AI dispatch requires Editor role or above. The system automatically selects the right runner based on the item type and label.
Work on This in Chat
Each card includes a chat button that opens Workspace Chat with the item’s full context pre-loaded. Instead of navigating to separate pages, you can resolve the item entirely through conversation.
When you click this button:
- A structured message is automatically sent to the chat with three parts:
- Intent — what action to take (edit, create, review, optimize)
- Insight — the AI runner’s analysis of why this item needs attention
- Key data — curated performance metrics relevant to the item (not a raw data dump)
- A Goal Bar appears tracking your progress through the asset’s lifecycle phases
- Steps auto-advance as you complete them — the AI detects when each phase is done
- Relevant skills are automatically attached based on the current step
For content opportunities that reference an existing asset (like a blog that needs refreshing), the chat now loads the existing entity directly — you don’t need to find it manually.
This is the fastest way to go from “something needs attention” to “done” without leaving the chat. See Workspace Chat — Goal-Driven Mode for details on lifecycle tracking.
Card Actions
Click the three-dot menu on any card for:
- Snooze — Hide the item with presets (1 hour, 1 day, 1 week, 1 month)
- Dismiss — Remove the item permanently
Primary Action
Each card’s primary button navigates you to the right place to take manual action:
| Item Type | What it does |
|---|
| Content leak | Opens the entity page with conversion context |
| Traffic drop | Opens the content performance page |
| Tracking gap | Opens the relevant configuration page |
| SEO opportunity | Opens the content acceptance panel with pre-fills |
| Ad opportunity | Opens the ads editor |
Item Types
Fix Items (Work Items)
| Label | What It Means |
|---|
| Content Leak | A page is getting traffic but losing conversions — visitors leave without taking action |
| Traffic Drop | Significant decline in traffic or engagement on an existing page |
| Tracking Gap | Missing CTA tracking, form attribution, or conversion setup |
| Missed Question | Your audience is asking questions you haven’t covered yet |
| Winner Pattern | A messaging pattern that performed well and should be reused |
| Next Best Bet | A promising content angle based on competitor and keyword gaps |
| Learning Check | A previously confirmed pattern may be weakening — needs validation |
| Learning Ready | A pattern has won enough tests to be promoted to a confirmed learning |
| Revision Review | An AI-generated revision is ready for human review before applying |
| Optimization Signal | Performance analysis detected an improvement opportunity |
Create Items (Opportunities)
| Source | What It Means |
|---|
| SEO | Keyword or topic gap discovered via search intelligence |
| Google Ads | Ad copy or landing page improvement based on campaign data |
| Content Performance | Existing content that could be refreshed or expanded |
| Content Listener | External content discovered via Reddit, YouTube, RSS, etc. |
Priority Scoring
Items are sorted by a computed priority score. The urgency band provides a visual indicator:
| Urgency | Score Range | Color |
|---|
| Urgent | > 2.0 | Red |
| Important | 1.0 – 2.0 | Amber |
| Moderate | 0.5 – 1.0 | Blue |
| Low | < 0.5 | Gray |